Deliver the experience that clients expect.
Complete Broking empowers you to serve clients your way, either as a broker-led, digitally enhanced service or by enabling self-service 24/7/365. We ensure that what is important to your customers is at their fingertips and that doing business with you is simple, pleasurable and efficient.
Complete Broking empowers you to serve clients your way, either as a broker-led, digitally enhanced service or by enabling self-service 24/7/365. We ensure that what is important to your customers is at their fingertips and that doing business with you is simple, pleasurable and efficient.
Our client journeys are powerful, concise in use and designed to delight
Prospects have the tools to buy confidently and efficiently via user-focused websites, optimised forms and flexible online payments. As clients, users have immediate access to what matters most, like what’s covered and when, access to online applications and renewals and comprehensive contacts for all of their policies.
By making it simple to adjust and renew policies, customer retention rates invariably improve, while also reducing broker workload for everyday tasks. Complete Broking works for businesses because it works for users.
Delivered via web browser and/or smartphone application, our client consoles allow your prospects and customers to transact with you on their terms.
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Your customer expects a lot… be a firm that delivers
We either meet customer needs, or we risk our market position. Complete Broking can have you up and running in less than three months with the fastest, most customer-centric digital insurance offering in the market.
- Simple and secure access via browser and smartphone.
- Speedy and straightforward self-serve.
- At a glance critical policy information.
- Advanced and flexible contact centre.
- Online payments and premium finance.
- Full document repository.
- Personalised content.
- GDPR-compliant profile and preference management.
Complete Broking feature list
It's easy to forget that your customer also buys from Amazon, searches on Google, and chats on Messenger... It's these platforms and behaviours that set the expectation of what good digital looks like, and this is the benchmark that insurers and brokers should be setting for themselves.
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The simpler we can make it for a client to do business with you, the more likely they are to do so.
By streamlining the purchase processes, personalising communication, pre-filling client data and providing timely assistance, Complete Broking makes things easy for buyers. The enhanced customer experience Complete Broking provides converts prospects to customers and increases lifetime value. If a product can be sold well by a business that the customer trusts at an expected price, then chances are they stay.
By streamlining the purchase processes, personalising communication, pre-filling client data and providing timely assistance, Complete Broking makes things easy for buyers. The enhanced customer experience Complete Broking provides converts prospects to customers and increases lifetime value. If a product can be sold well by a business that the customer trusts at an expected price, then chances are they stay.
Book a demonstration.
Karl Baxter will be happy to talk you through the benefits of our platform, any challenges you are facing or opportunities that we can help you to realise. Book a 45 minute demonstration with him by clicking the button below.
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